faq

do you offer returns?
I am not currently able to offer returns. I will of course be responsible for the replacement of pieces if they arrive to you in a broken or defective condition. Please reach out immediately in this rare event, and I can arrange a replacement.

how do I care for my pieces?
I recommended hand washing your pottery in lukewarm water. Washing by hand is gentler on the glazes and pieces themselves and helps with longevity.

do you offer wholesale?
Thank you so much for the interest in stocking my work! I currently sell wholesale on Faire. I also offer custom wholesale in a limited capacity, please reach out to grace@cadywest.com.

shipping
I am a teeny tiny team of one so I work to get all shipments out within a week. I am not responsible for lost or stolen packages. In the rare case that this happens, please communicate with the carrier.

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